Engineering Analyst, Trust and Safety, SafeSearch

Google • 🕗 Teilzeit/Vollzeit • Zürich, Kanton Zürich, Schweiz • vor 6h

Minimum qualifications:

Bachelor's degree in Computer Science, Engineering, Statistics, Mathematics, or equivalent practical experience.
2 years of experience in data analysis (e.g., identifying trends, generating statistics, and drawing insights from data).
Experience with data analysis and querying using SQL.
Experience with using Python for data manipulation and analysis.

Preferred qualifications:

Experience in prompt engineering and applying large language models for data labeling.
Experience working on product analysis and identifying user harm risks.
Experience with fraud/abuse investigations, fraud risk management, security and threat analysis in the context of internet, telephony, or communication-related products.
Track record of designing sampling approaches and using statistical analysis for making product recommendations.
Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment.

About the job

Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what's right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.

As an Engineering Analyst in the Trust and Safety (T&S) SafeSearch Intelligence team, you will work to discover, measure and mitigate user trust risks in Search through automated and scalable solutions. This would include working on Search results and various Search features with a focus on harmful content (e.g., Child Sexual Abuse Material (CSAM), Non-Consensual Intimate Imagery (NCII), Violent Extremism (VE)). You will build relationships with Search engineers, product managers and UX specialists in order to improve Search protections. You will also work on analyzing existing product protections, evaluating content and helping to improve policy definitions. Our aim is to resolve problems at scale by working with engineers on automated product protections.

This role will be exposed to graphic, controversial or upsetting content.

At Google we work hard to earn our users' trust every day. Trust & Safety is Google's team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google's products, protecting our users, advertisers, and publishers across the globe in over 40 languages.

Responsibilities

Develop domain knowledge in Search infrastructure, ranking signals, and products.
Develop prompt-based AI raters that can evaluate content safety in Google products.
Investigate and analyze complex patterns of badness and abuse on Google Search, utilizing data-driven insights to develop countermeasures and enhance platform security.
Analyze large datasets to identify trends, patterns, and anomalies that may indicate abuse or quality issues within Google Search.
Collaborate effectively with cross-functional teams, including Engineering, Product, Policy, and Legal, to develop and implement solutions that enhance search quality and user trust.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy .

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Google

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